Senior Credit Dispute Specialist

Are you a highly disciplined, detail-oriented credit disputer who takes pride in flawless execution? We are looking for a dependable professional to join our team for a long-term, stable position.

If you thrive under minimal supervision, respect deadlines, and are looking for a company where you can grow, this is the place for you. We provide intensive training and competitive pay for top-tier performance.

## Key Responsibilities

• Bureau & Creditor Communication: Make outbound calls to TransUnion, Equifax, and Experian to audit, track, and push disputes through.
• End-to-End Dispute Management: Handle the entire lifecycle of disputes, reinvestigations, reimports, and strict timeline tracking.
• Proactive Workflow Management: Work independently. When your assigned queue is clear, you are expected to find productive ways to improve our processes, clean up data, or prep future tasks.
• Documentation & Reporting: Maintain meticulous records of all communications, updates, and progress in our tracking systems.

## Required Tech Stack & Skills

To succeed in this role, you must have hands-on, proficient experience with:

• DisputeFox (Core dispute management)
• GoHighLevel (GHL) (CRM & pipeline management)
• Google Sheets (Data organization and tracking)
• Excellent English communication skills (both written and verbal, for bureau calls and documentation)

## Work Environment & Expectations

We maintain high standards and expect our team members to act as true professionals.

• Distraction-Free Workspace: You must have a quiet, professional environment with a reliable, high-speed internet connection and power backup.
• Open Availability: You must be present and fully responsive during your scheduled working hours. No disappearing mid-shift.
• Ownership & Reliability: We do not micromanage. You must be self-driven, punctual, and highly organized.

Please Note: This is a position for serious professionals. Frequent job-hopping, missed deadlines, poor communication, or lack of effort will result in immediate termination.

## What We Offer

• Intensive Training: We will train you thoroughly on our specific internal processes and proprietary strategies.
• Competitive Pay: Rewarding compensation based on your experience and performance.
• Growth Opportunities: We prefer to promote from within. Show up, deliver high-quality work, and you will have a clear path to move up in the company.

## How to Apply (Strictly Required)

We filter out low-effort applications immediately. To be considered, you must submit a brief Loom video answering the following:

1. What is your specific experience with credit disputing?
2. Which software systems and CRM tools (specifically DisputeFox, GHL, etc.) have you used in the past?
3. Why are you the best fit for this long-term position?

Applications without a Loom video will be automatically skipped.