Review & Reputation Manager

Salma

400/mo

Time zone: Any timezone

Full-time

8 hours/day

Published May 7

$400

per month

This job was closed. The employer is no longer accepting new applications.

Job Description

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We sell across multiple channels and need someone to manage our review presence — monitoring, responding, and building review volume consistently.

Responsibilities:

Monitoring reviews across Amazon, Google, Trustpilot, and other relevant platforms daily
Responding to negative reviews promptly and professionally
Running post-purchase review request campaigns via email and SMS
Flagging fake or policy-violating reviews for removal
Tracking ratings and review volume across platforms and reporting weekly
Coordinating with the CS team on recurring complaints showing up in reviews

Attention to tone is critical — every public response represents the brand.

Review & Reputation ManagementSocial Media Support

English - Conversational