Property Management Admin

We are looking for an experienced, organized, and proactive Virtual Assistant to support the daily operations of a growing residential property management business.

In this role, you will work closely with the owner and take ownership of a variety of operational and administrative responsibilities. This is a long-term opportunity with strong potential for growth as the business continues to expand.

We value clear communication, reliability, and strong follow-through. If you are detail-oriented, resourceful, and capable of managing multiple moving parts efficiently, this role could be a great fit.

Responsibilities

• Manage daily tenant communication, including inquiries, notices, and follow-ups
• Prepare lease agreements using existing templates and coordinate document signing
• Coordinate maintenance requests by scheduling contractors, tracking progress, and ensuring completion
• Screen tenant applications by reviewing documents, checking references, and summarizing findings
• Maintain accurate records in property management software, including tenant information, maintenance tasks, and operational updates
• Manage CRM pipelines related to leasing, maintenance, and operations
• Prepare and send monthly owner update emails using provided templates
• Keep leadership informed by proactively flagging issues and ensuring consistent communication

Requirements

• Previous Virtual Assistant experience within a property management company (required)
• Experience using property management platforms such as Buildium, AppFolio, Propertyware, or similar
• CRM experience required; Go High Level experience is a strong advantage
• Excellent written English with a professional and friendly communication style
• Strong organizational and multitasking abilities
• Ability to manage multiple ongoing tasks without losing attention to detail
• Reliable internet connection and personal computer
• Availability during AST business hours with at least partial overlap (minimum availability between 9am–3pm AST)

We are looking for someone dependable, efficient, and comfortable taking ownership of recurring operational tasks in a fast-moving environment.