Paralegal VA – Australian Law Firm

We're hiring a Legal Intake/Paralegal VA to support an Australian law firm with client intake and case file management. This role requires someone who already understands legal workflows and can handle sensitive client information with discretion and accuracy.

What You'll Be Doing

• Managing new client intake — collecting details, opening files, and ensuring information is complete and accurate
• Preparing and organizing legal documents and case files
• Tracking key dates and deadlines across active matters
• Communicating with prospective and existing clients to gather information or provide updates
• Liaising with solicitors to ensure files are properly prepared for review
• Maintaining accurate records in the firm's case management system
• Following up on outstanding documents or information needed from clients
• Ensuring intake and file-handling processes comply with firm procedures and confidentiality standards

What We're Looking For

• Prior experience in legal intake, paralegal work, or a similar support role within a law firm
• Strong attention to detail, especially with dates, documents, and client information
• Excellent written and verbal English communication
• High level of discretion and professionalism when handling confidential matters
• Comfortable managing multiple client files and deadlines simultaneously
• Experience with legal case management software (such as LEAP, Actionstep, or similar) is a strong plus
• Familiarity with Australian legal processes and terminology is preferred