Local service business marketer

We are an established home services business (plumbing/electrical) operating in Sydney, Australia. We get most of our customers from Google. We need a marketer to manage our online presence day-to-day and make sure we're the first business people see when they have an emergency.

Your primary focus will be managing our Google Business Profile. This means posting regular updates with photos of our work, replying to every customer review (good and bad), and keeping our service areas and hours accurate. You will also run and monitor our Google Local Service Ads campaign, adjusting budgets and keywords to get us the best value for our leads. A key part of the job is proactively requesting reviews from our happy customers via SMS or email after a job is completed.

We need someone who understands how local SEO works for a service business. You should have hands-on experience managing a Google Business Profile and ideally have run Local Service Ads before. You need to be organized, responsive, and understand that a fast reply to a review is as important as getting a new one. You must be available during Sydney business hours to monitor and respond in real-time.