E-commerce Virtual Assistant

We’re on the lookout for a hands-on Virtual Assistant to support the day-to-day operations and growth of a Shopify-based online store. This position suits someone who is comfortable wearing multiple hats and enjoys improving both the backend and customer-facing side of an e-commerce business.

What you’ll be doing:

• Adding new products to the store, including descriptions, images, and variants
• Improving product listings to make them more appealing and conversion-focused
• Updating and refining product copy to keep it clear, engaging, and optimized
• Handling basic SEO tasks (keywords, meta data, image alt text)
• Supporting social media activity across platforms like Instagram, Facebook, and TikTok
• Assisting with blog content to drive organic traffic
• Monitoring competitors and sharing ideas for improvement
• Contributing to overall store optimisation and user experience

Helpful skills (but not required):

• Familiarity with Shopify tools and plugins (upsells, reviews, email tools)
• Basic design skills using tools like Canva
• Experience with email marketing platforms such as Mailchimp
• Awareness of e-commerce trends and what drives conversions

We’re looking for someone dependable, detail-focused, and proactive in suggesting improvements—not just executing tasks. Clear communication and a willingness to grow with the project long-term are important.