zizipho

Virtual assistant

zizipho

1,000/mo
Cape Town, South Africa
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Customer service and admin professional with 6+ years’ experience in contact centres, SAP order management, and client support. Known for clear communication, problemsolving under pressure, and building trust with customers. Skilled in SAP CRM, Microsoft Office, and tutoring across age groups. Looking to leverage strong interpersonal and organizational skills in a customer-focused or administrative role. Core Skills - Customer Service & Support: Complaint handling, returns, payment plans, tec...

Top Skills

Phone Support · 6 yearsData Entry · 4 yearsEmail Support · 3 yearsLive Chat Support · 1 yearTechnical Support · 1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportAdvanced
Live Chat SupportIntermediate
Technical SupportIntermediate

Virtual Assistance & Admin

Data EntryAdvanced

Work Experience

Customer service advisor

Engen

Feb 2023 - Present

Email SupportPhone SupportData Entry

Customer service advisor

Teleperformance SA

Jul 2021 - Jan 2023

Phone SupportData Entry

Quick Stats

Age31 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

High-school

Gardens commercial high school

2009 - 2013