Virtual AssistantVirtual Assistant
Yolokazi
ID Verified$1,500
per month
($9/hour)
Profile Description
Professional and highly organised administrative and customer service professional with experience in reception, office administration, customer relations, retail operations, and financial services. Skilled in managing telephone enquiries, coordinating office activities, maintaining accurate records, and providing exceptional customer service. Proficient in administrative support, communication, data capturing, and POS operations. Reliable, detail-oriented, and committed to maintaining efficient...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Virtual Assistance & Admin
Work Experience
Operations Customer Expert 1
Teleperformance
Apr 2026 - Oct 2026
Job Responsibilities:
Assisted UK-based customers with account-related questions and financial service enquiries. Provided accurate information and guidance in accordance with company policies and procedures. Resolved customer concerns professionally and efficiently across multiple communication channels. Verified customer information and maintained accurate records using internal systems. Investigated customer queries...
Office Administrator/Receptionist
Friedmans Electrical
Sep 2019 - Sep 2025
Job Responsibilities:
Managed incoming telephone calls and responded to customer and supplier enquiries. Welcomed visitors and provided professional reception services. Prepared and processed quotations, invoices, job cards and administrative documents. Maintained accurate customer records and organised filing systems. Scheduled appointments and coordinated information between customers, suppliers and colleagues. Assis...
Guest Relations Officer
Ster Kinekor Theatres
Mar 2015 - Feb 2018
Job Responsibilities:
Provided front-line customer service and assisted guests with enquiries. Responded to customer complaints and concerns professionally. Communicated cinema services, information and procedures clearly. Assisted customers with service-related issues and requests. Maintained a welcoming and positive customer experience. Worked collaboratively with colleagues to support daily operations. Ensured profe...
Sales Rep
Le Morgan Direct Marketing
Mar 2012 - Aug 2012
Job Responsibilities:
Conducted outbound calls to promote products and services to potential customers. Communicated product and service information clearly and professionally. Identified customer needs and responded to enquiries. Answered customer questions and supported sales discussions. Maintained and updated customer database information. Followed up with prospective customers where required. Worked towards sales...
Customer service clerk
Absa
Feb 2011 - Feb 2012
Job Responsibilities:
Assisted customers with banking enquiries and account-related queries. Provided information and guidance on banking services and transactions. Handled confidential customer and financial information responsibly. Maintained accurate customer information and records. Responded to customer concerns professionally and efficiently. Followed banking procedures, policies and compliance requirements. Deli...
Quick Stats
Education
Certificate
Milpark Business School
2011 - 2012