Virtual Assistant, Customer Service Representative

Yngrid

ID Verified
1,000/mo
Nueva Ecija , Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I have experience in Administrative Virtual Assistance, Executive Assistant tasks, Social Media Management, Sales Support, and BPO Customer Service. My responsibilities include managing emails and schedules, organizing documents, performing data entry, communicating with clients, planning and scheduling social media content using Canva, generating leads, following up with prospects, and providing customer support. I am organized, detail-oriented, adaptable, and committed to helping businesses ru...

Top Skills

Live Chat Support · 4 yearsAsana · 3 yearsCalendar Management · 3 yearsCalendly · 3 yearsData Entry · 3 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
ZendeskIntermediate

Virtual Assistance & Admin

Calendar ManagementAdvanced
Data EntryAdvanced
Email ManagementAdvanced
Travel PlanningAdvanced
Executive Assistant ServicesAdvanced
CalendlyAdvanced
AsanaAdvanced
Monday.comIntermediate
TrelloIntermediate
NotionBeginner

Work Experience

Customer Service Representative

Omn1 Qu4ttr0

Mar 2024 - Aug 2026

Key Achievements:

Successfully handled customer inquiries and concerns, provided timely and effective solutions, and maintained professional communication to ensure customer satisfaction. Developed strong problem-solving, active listening, and communication skills while working in a fast-paced BPO environment.

Email SupportPhone SupportData Entry

Quick Stats

Age18 years
English LevelFluent
ID VerificationVerified