Technical Support Customer Service Representative

Xych

ID Verified
800/mo
bacolod, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have several years of experience in customer service, technical support, and sales, including my experience at Asurion and Homeaglow. My strengths include communication, problem-solving, troubleshooting, building customer relationships, and meeting sales goals. I’m also comfortable working remotely, managing multiple tasks, and learning new tools and systems. What makes me a great hire is my adaptability, patience, willingness to learn, and commitment to providing excellent customer service wh...

Top Skills

Phone Support · 9 yearsTechnical Support · 9 yearsEmail Support · <1 yearLead Management · <1 yearLive Chat Support · <1 year

Skills & Expertise

Customer Success

Technical SupportExpert
Phone SupportExpert
Lead ManagementBeginner
Email SupportBeginner
Live Chat SupportBeginner

Work Experience

Sales Tech Coach

ASURION

Apr 2023 - Present

Technical SupportEmail SupportPhone SupportLead Management

Quick Stats

Age40 years
English LevelFluent
Other Languages
EnglishBasic
ID VerificationVerified

Education

High-school

COLEGIO SAN AGUSTIN

2010 - 2014