Wilma

SaaS Billing & Customer Support Specialist

Wilma

ID Verified
1,000/mo
Valenzuela, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven professional with solid experience in customer support, financial services, accounting, and inventory management. Proven ability to resolve billing, technical, and accounting issues across diverse industries and multiple channels of communication.

Top Skills

B2C Sales · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
ZendeskBeginner
LiveChatBeginner

Finance & Accounting

XeroBeginner
Financial ReportingBeginner
Tax PreparationBeginner

Sales & Business Development

B2C SalesBeginner
SalesforceBeginner

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
JiraBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified
Portfolio
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