Vuyiswa

Customer service agent

Vuyiswa

1,000/mo
La Vega, Dominican Republic
Looking for Part-time
6 hours/day
Availability: US / EU / Asia timezone

Profile Description

Qualified 5th-grade teacher | University of the Free State Graduate (2025) | Currently teaching in the Dominican Republic. I am a 23-year-old South African educator with experience volunteering at Madlankala Primary School (6 months) and teaching internationally since August 2026. I specialize in creating engaging, learner-centered lessons and educational resources. I am open to remote and online roles in: • Online Tutoring • Curriculum Development • AI Training & Evaluation • Educational Conte...

Top Skills

Apollo.io · <1 yearCold Calling · <1 yearCurriculum Development · <1 yearEmail Support · <1 yearLanguage Teaching · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner

Sales & Business Development

Cold CallingBeginner
NegotiationBeginner
Apollo.ioBeginner

Specialized Skills

Curriculum DevelopmentBeginner
Language TeachingBeginner

Work Experience

Teacher

Jarabacoa Christian School

Aug 2026 - Present

Key Achievements:

Plan and deliver lessons for Maths, English, Social Studies, Science, Social Emotional and Bible. Organize classroom and attendance registers. Communication with students and parents

Customer Service Agent

CCI call Centers

Oct 2025 - Feb 2026

Key Achievements:

Managed high-volume customer inquiries, resolving issues efficiently while maintaining professionalism under pressure. Developed strong active listening and conflict-resolution skills.

Live Chat SupportPhone SupportTicket Management

Quick Stats

Age23 years
English LevelFluent
Other Languages
ZuluFluent
XhosaConversational
AfrikaansBasic
ID VerificationNot verified
Portfolio
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Certifications

Advanced prompt hacking
Telf Certificate 120 hours

Education

Bachelor's Degree

University of the Free State

2022 - 2025