Virtual assistant

Viwe

1,000/mo
Johannesburg, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With over 10 years of experience in customer service, client success, financial services, administration, and sales support, I have developed the skills required to deliver exceptional customer experiences while consistently meeting performance targets. I am confident in resolving customer enquiries, handling complaints with empathy and professionalism, explaining products and services clearly, and working towards first-contact resolution whenever possible. What excites me about joining team is...

Top Skills

Email Management · 10 yearsEmail Support · 10 yearsPhone Support · 10 yearsAdobe Photoshop · 8 yearsData Entry · 8 years

Skills & Expertise

Customer Success

Email SupportExpert
Phone SupportExpert
Video SupportExpert
Ticket ManagementExpert
Lead ManagementIntermediate

Data & Analytics

Excel (Advanced)Intermediate

Design & Creative

Adobe PhotoshopExpert
CanvaAdvanced

E-commerce & Marketplace

Facebook MarketplaceIntermediate

Finance & Accounting

BookkeepingAdvanced
Accounts Payable/ReceivableAdvanced
Payroll ProcessingBeginner
Risk ManagementBeginner
AML/KYCBeginner

Human Resources

TimekeepingBeginner

Sales & Business Development

Proposal WritingExpert
Lead GenerationExpert
Cold CallingExpert
Cold Email OutreachExpert
B2B SalesExpert
B2C SalesExpert
Account ManagementExpert
SalesforceAdvanced
ZoomInfoBeginner

Virtual Assistance & Admin

Email ManagementExpert
Document ManagementExpert
Data EntryExpert
Meeting CoordinationExpert
Calendar ManagementExpert
Executive Assistant ServicesExpert
Personal Assistant ServicesIntermediate
AsanaBeginner

Quick Stats

Age37 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Milpark Education

2025 - present