Venice

Virtual Assistant | Customer Service | SMM

Venice

447/mo
Angeles City, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have experience working as a Customer Service Representative in the healthcare insurance industry, where I handled inbound and outbound calls, assisted customers with insurance concerns, claims, and reimbursement inquiries, and performed accurate data entry. I also used CRM and healthcare-related tools to access and update customer records while ensuring excellent customer service. During my employment, I was promoted to CSR II and entrusted with training new hires, facilitating onboarding se...

Top Skills

Creative Writing · 6 yearsScriptwriting · 6 yearsCanva · <1 yearCapCut · <1 yearData Entry · <1 year

Skills & Expertise

Content & Writing

Creative WritingExpert
ScriptwritingExpert

Virtual Assistance & Admin

Data EntryBeginner

Design & Creative

CanvaBeginner
CapCutBeginner
Video EditingBeginner

Work Experience

Customer Service Representative

SWAK BPO

Nov 2023 - Apr 2025

Key Achievements:

Promoted to CSR II, Maintained Quality Customer Service, and Trained New Hires.

Quick Stats

Age21 years
English LevelFluent
Other Languages
KoreanBasic
ID VerificationNot verified