Virtual AssistantVirtual Assistant
Shella
$900
per month
($5/hour)
Profile Description
Results-driven Administrative Virtual Assistant with 6+ years of experience providing administrative support, customer service, scheduling, email management, CRM administration, bookkeeping support, and document management for U.S.-based clients.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Human Resources
Real Estate Operations
Virtual Assistance & Admin
Work Experience
Admin Virtual Assistant
Openfair
Feb 2026 - Oct 2026
Key Achievements:
Performs administrative tasks remotely, including scheduling appointments, managing email accounts, handling email inquiries, and assisting the entire team with document needs.
Junior Business Development Executive
Straive
Jun 2025 - Sep 2026
Key Achievements:
Identified and engaged new business opportunities through client outreach. Prepared sales pitches and presentations for prospective customers. Fostered long-term client relationships and tracked lead conversion performance.
Short-Term Rental Virtual Assistant
Only Vegas Stays
Jul 2025 - Sep 2026
Key Achievements:
Responded to customer inquiries and resolved issues through chat and email. Managed booking-related requests, follow-ups with Airbnb Account Support, SEO content and communication optimization for customer acquisition, cleaners, and maintenance schedules.
Recruiter
Quadriga Best Life
Jan 2026 - Apr 2026
Key Achievements:
Sourced candidates through online channels and networking. Reviewed resumes and job applications to shortlist candidates. Conducted interviews and assessments to evaluate candidate qualifications.
Sutherland Global Services
Customer Advocate Representative
Sep 2023 - May 2025
Key Achievements:
Delivered front-line support for billing, account troubleshooting, and product guidance. Exceeded call handling and CSAT KPIs.
Executive Administrative Assistant
Accountrack PH
Jun 2024 - May 2025
Key Achievements:
Supported accounting tasks like invoice generation, payroll, and tax documents. Handled receivables/payables and bank reconciliations using QuickBooks. Assisted with internal audits and reporting procedures.
Customer Service Representative – Tier 2
Teleperformance Philippines
Sep 2020 - Sep 2023
Key Achievements:
Handled escalated customer concerns and maintained high customer satisfaction.