Customer Service RepresentativeCustomer Service Representative
Unathi
$1,500
per month
($9/hour)
Profile Description
I am a results-driven Customer Service Representative with 2+ years of experience in fast-paced, customer-facing environments. Track record of maintaining high customer satisfaction, resolving complaints on first contact, and meeting KPIs. Strong in active listening, product knowledge, CRM systems, and multitasking. I bring a unique strength from my role, the ability to remain fair, calm, and assertive while finding solutions that work for everyone. Core Skills: Customer Service | Conflict Reso...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Design & Creative
Sales & Business Development
Specialized Skills
Work Experience
Waiter/Server
ANEW Hotel and Resort
Nov 2021 - Jan 2024
Job Responsibilities:
Preparing a dinning area and tables. Making sure that tables and the surrounding area are clean and ready for our guests. Allocating our guests to the next available table. Taking customer orders and delivering food and beverages. Providing excellent service to our guests to ensure satisfaction. Always take responsibility for ensuring a positive guest experience. Take ownership of guest requ...
Quick Stats
Certifications
Education
Associate's Degree
Richfield Graduate Institute of Technology
2010 - 2013
High-school
Buhlebemfundo Secondary School
2002 - 2006