Assistant Admin and Technician, Facilitator for IT

Thabang

650/mo
Johannesburg, South Africa
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Dedicated Admin Assistant, IT Technician and Information Technology Facilitator with strong experience in office administration, computer support, and training. Skilled in MS Office, data capturing, troubleshooting hardware/software, networking basics, and helping users understand IT systems. Organized, reliable, and good with people - able to manage documents, support daily operations, and facilitate IT learning. Seeking a remote or onsite role where I can provide administrative and technical s...

Top Skills

Calendar Management · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner

Customer Success

Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner

Work Experience

Assistant Admin and Technician

Aubrey Nyiko Business Enterprise

May 2024 - Dec 2024

Key Achievements:

Provided administrative support and technical assistance for daily business operations. Managed filing, data capturing, and office correspondence to ensure smooth workflow. Assisted clients with IT issues including computer setup, troubleshooting, software installation, and network support. Maintained office equipment and ensured systems were running efficiently. Supported management with reports, schedules, and facilitating basic IT training for staff, improving overall productivity and service delivery.

Document ManagementPersonal Assistant ServicesData EntryPhone SupportEmail SupportTechnical Support

Information Technology Facilitator

Rhiza Babuyile Development Center

Aug 2021 - Feb 2024

Key Achievements:

Facilitated Information Technology training for community members, youth, and learners, covering computer literacy, MS Office, internet usage, and basic troubleshooting. Developed lesson plans and practical exercises to make IT concepts easy to understand. Provided technical support and maintenance for computer labs, ensuring 95% uptime for classes. Mentored students on digital skills, CV writing, and online job searching, helping many improve employability. Managed class attendance, assessments, and progress reports for management.

Excel (Advanced)Google Sheets (Advanced)Data EntryPersonal Assistant ServicesPhone SupportEmail SupportTechnical Support

Quick Stats

Age28 years
English LevelConversational
ID VerificationNot verified

Certifications

Information Technology End-user Computing L3
Information Technology Technical Support L4
Information Technology System Development L5

Education

High-school

Mphethi Mahlatsi Secondary

2012 - 2017