Virtual Assistant

STEPHANIE

ID Verified
300/mo
Bukidnon, Philippines
Looking for Part-time
6 hours/day
Availability: US timezone

Profile Description

Organized and dependable administrative professional with experience in office administration, records management, inventory, customer service, and daily operations. Skilled in Microsoft Office, data entry, email communication, reporting, and coordinating multiple tasks efficiently. Detail-oriented, adaptable, and quick to learn new systems and tools. Seeking a remote opportunity where I can contribute strong organizational, communication, and administrative skills while continuing to grow profe...

Top Skills

Calendar Management · <1 yearCanva · <1 yearCapCut · <1 yearCold Calling · <1 yearContent Strategy · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Email SupportBeginner
Social Media SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
Social Media GraphicsBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

ShopifyBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Inventory ManagementBeginner
Product PhotographyBeginner
Order ProcessingBeginner
Order FulfillmentBeginner

Finance & Accounting

XeroBeginner
Payroll ProcessingBeginner

Human Resources

PayrollBeginner

Marketing & Growth

Content StrategyBeginner

Sales & Business Development

Cold CallingBeginner

Specialized Skills

Employee RelationsBeginner
Technical TrainingBeginner
Telehealth SupportBeginner

Virtual Assistance & Admin

Data EntryBeginner
Travel PlanningBeginner
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner

Work Experience

Branch Manager

RSV Lifecare Marketing Incorporated

Mar 2024 - Present

Key Achievements:

Responsible for overseeing daily store operations, managing and motivating staff, achieving sales targets, providing excellent customer service, monitoring inventory and cash transactions, maintaining store cleanliness and merchandising standards, handling customer concerns, preparing reports, ensuring compliance with company policies and safety procedures, and implementing strategies to improve sales, productivity, and overall store performance.

Phone SupportExcel (Advanced)Social Media GraphicsInventory ManagementOrder FulfillmentEmployee RelationsData EntryEmail ManagementPersonal Assistant ServicesEmail SupportGoogle Sheets (Advanced)Social Media SupportVideo EditingCanvaProduct PhotographyOrder ProcessingContent StrategyTechnical TrainingCalendar ManagementMeeting CoordinationDocument ManagementResearch & Information Gathering

Administrative Aide/Inventory Clerk

Malaybalay Glass House

Feb 2022 - Apr 2023

Key Achievements:

Responsible for providing administrative support, maintaining accurate records and documents, encoding and organizing data, assisting with office and inventory-related tasks, monitoring stock levels, receiving and checking deliveries, conducting inventory counts, preparing inventory reports, maintaining proper filing systems, coordinating with staff and suppliers, and ensuring accurate and efficient inventory and administrative operations.

Phone SupportExcel (Advanced)Inventory ManagementOrder FulfillmentPayrollEmployee RelationsData EntryEmail ManagementPersonal Assistant ServicesEmail SupportGoogle Sheets (Advanced)Document ManagementPayroll ProcessingCold CallingCalendar ManagementMeeting Coordination

Account Officer

TSPI, Inc.

Feb 2018 - Jul 2020

Key Achievements:

Responsible for handling loan applications, evaluating client information and creditworthiness, processing and monitoring loan accounts, conducting client interviews and field validations, ensuring timely collection and payment follow-ups, maintaining accurate account records, assisting clients with loan inquiries and concerns, preparing reports, and ensuring compliance with company policies and lending procedures while maintaining good client relationships.

Phone SupportExcel (Advanced)Email SupportDocument ManagementResearch & Information GatheringPersonal Assistant ServicesData EntryEmployee RelationsCold CallingOrder Processing

Customer Service Representative

BPO Companies

Jan 2012 - Apr 2015

Key Achievements:

Responsible for handling inbound and outbound calls, assisting customers with inquiries and concerns, providing accurate information and appropriate solutions, processing requests and transactions, documenting customer interactions, resolving issues professionally, and maintaining excellent customer service while meeting company quality, productivity, and performance standards.

Phone SupportPersonal Assistant ServicesTravel PlanningOrder ProcessingCold Calling

Quick Stats

Age36 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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