Independent Commercial AgentIndependent Commercial Agent

Key Achievements:

Researched potential clients and identified business opportunities for SMEs. Generated leads through online research and platforms such as Indeed, contacted business owners and decision-makers, introduced consulting services, supported client communication, handled initial objections, and helped arrange meetings to discuss business needs and growth solutions. Worked independently to develop prospects and build client relationships.

Key Achievements:

Handled customer calls regarding gas and electricity bill payments for British Gas. Assisted customers with payment arrangements, account queries, and billing concerns while providing professional customer service. Followed company procedures, maintained accurate customer information, communicated clearly, and worked towards performance and quality targets.

Key Achievements:

Managed overdue customer accounts, contacted clients to arrange payments, negotiated payment plans, and followed up on promises to pay. Processed debit order arrangements, updated account records, prepared deal sheets, handled customer queries, and explained debt collection procedures while meeting monthly collection targets and following compliance requirements.