Silverio

Virtual Assistant, Sales Development Specialist

Silverio

1,000/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Sales Development Representative and Virtual Assistant with 10+ years of experience in sales, lead generation, cold calling, and appointment setting. Handled 500+ leads daily, achieved 70% monthly lead conversion, and consistently exceeded sales targets. Proficient in HubSpot, Salesforce, [link hidden], and LinkedIn Sales Navigator, with strong skills in prospecting, CRM management, and building qualified sales pipelines to drive business growth

Top Skills

Account Management · 3 yearsAdobe Illustrator · 3 yearsAdobe Photoshop · 3 yearsAirtable · 3 yearsAmazon FBA · 3 years

Skills & Expertise

AI & Automation

DALL-EAdvanced
SoraAdvanced
MidjourneyAdvanced
ZapierAdvanced
API IntegrationAdvanced

Content & Writing

Blog WritingAdvanced
SEO Content WritingAdvanced
CopywritingAdvanced
Landing Page CopyAdvanced
Product DescriptionsAdvanced

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Email SupportAdvanced
Technical SupportAdvanced
Lead ManagementAdvanced
Ticket ManagementAdvanced
Social Media SupportAdvanced
ZendeskAdvanced
IntercomAdvanced
Help ScoutAdvanced
FreshdeskAdvanced
CrispAdvanced

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
Python (Pandas/NumPy)Advanced
SQLAdvanced
Data VisualizationAdvanced
Google Analytics 4Advanced

Design & Creative

Adobe IllustratorAdvanced
Adobe PhotoshopAdvanced
SketchAdvanced

E-commerce & Marketplace

ShopifyAdvanced
WooCommerceAdvanced
EtsyAdvanced
eBayAdvanced
Amazon FBAAdvanced
Order FulfillmentAdvanced
Marketplace SEOAdvanced
Product Listing OptimizationAdvanced
Inventory ManagementAdvanced
WordPressAdvanced
GorgiasAdvanced

Virtual Assistance & Admin

Calendar ManagementAdvanced
Travel PlanningAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
CalendlyAdvanced
Research & Information GatheringAdvanced
AsanaAdvanced
NotionAdvanced
Monday.comAdvanced
ClickUpAdvanced
BasecampAdvanced
AirtableAdvanced
TrelloAdvanced

Sales & Business Development

B2B SalesAdvanced
B2C SalesAdvanced
Lead GenerationAdvanced
Cold CallingAdvanced
Cold Email OutreachAdvanced
Sales Funnel ManagementAdvanced
Proposal WritingAdvanced
NegotiationAdvanced
Account ManagementAdvanced
Sales PresentationsAdvanced
Linkedin OutreachAdvanced
Warm Outreach & Appointment SettingAdvanced
SalesforceAdvanced
Zoho CRMAdvanced
Apollo.ioAdvanced
ZoomInfoAdvanced
Hunter.ioAdvanced
PipedriveIntermediate

Work Experience

Sales Development Specialist

Alteon Equipment

Jan 2026 - Aug 2026

Key Achievements:

Conducted 100+ outbound dials daily to identify and qualify potential forklift equipment buyers. Researched target prospects, verified contact information, and updated lead records in HubSpot CRM. Used [link hidden], LinkedIn, and online directories for lead generation and prospecting. Coordinated with sales managers, mechanics, and display center teams regarding leads and quotations. Supported sales pipeline development through accurate data management and consistent follow-ups.

Ticket ManagementEmail SupportTechnical SupportSocial Media SupportLead ManagementZendeskPhone SupportOrder FulfillmentInventory ManagementData EntryEmail ManagementLead GenerationCold CallingProposal WritingSales Funnel ManagementCold Email OutreachNegotiationAccount ManagementSales PresentationsSalesforceWarm Outreach & Appointment SettingLinkedin OutreachZoho CRMPipedriveApollo.ioHunter.ioZoomInfo

Sales Dev. Representative | Email Marketing | LEAD Gen. Specialist

ULTRA PRO - ULTRA Folders

Sep 2024 - Jan 2026

Key Achievements:

Generated 100+ qualified leads daily by researching US schools and school districts. Conducted outbound calls and email marketing to connect with school directors, HR personnel, and managers. Scheduled appointments and nurtured prospects to generate sales opportunities for customized plastic folders. Managed lead databases, CRM records, campaign tracking, and daily performance reports. Consistently exceeded monthly KPIs while supporting eCommerce operations through Shopify order tracking and customer record management.

ShopifyGoogle Analytics 4SEO Content WritingLanding Page CopyPhone SupportProduct DescriptionsEmail SupportTechnical SupportLead ManagementZendeskSocial Media SupportTicket ManagementGoogle Sheets (Advanced)Data VisualizationExcel (Advanced)CrispPython (Pandas/NumPy)SQLAdobe PhotoshopGorgiasData EntryCalendar ManagementB2B SalesB2C SalesCold Email OutreachSales Funnel ManagementSales PresentationsAccount ManagementNegotiationSalesforceApollo.ioPipedriveZoho CRMLinkedin OutreachZoomInfoLead GenerationCold CallingBasecampProduct Listing OptimizationOrder Fulfillment

SDR | BDS | Virtual Assistant | EA

Freelance Virtual Assistance

Feb 2023 - Mar 2024

Key Achievements:

Conducted 100 outbound calls daily and managed inbound warm leads to generate sales opportunities. Managed the end-to-end sales process, including prospecting, lead qualification, follow-ups, and client communication. Supported UK and Australian marketing campaigns across CRM management, paid media, content marketing, and customer acquisition. Coordinated with sales, operations, creative teams, and external partners to support campaign execution and business growth. Tracked campaign performance using CAC, ROAS, and LTV metrics to evaluate marketing effectiveness. Prepared performance reports and maintained organized CRM records to monitor sales activities and pipeline progress.

Ticket ManagementEmail SupportTechnical SupportLead ManagementSocial Media SupportZendeskExcel (Advanced)Google Sheets (Advanced)Google Analytics 4Adobe IllustratorAdobe PhotoshopData VisualizationOrder FulfillmentMarketplace SEOProduct Listing OptimizationGorgiasWordPressInventory ManagementCalendar ManagementTravel PlanningData EntryDocument ManagementEmail ManagementExecutive Assistant ServicesMeeting CoordinationPersonal Assistant ServicesCalendlyResearch & Information GatheringBasecampAirtableTrelloB2B SalesCold CallingLead GenerationCold Email OutreachSales Funnel ManagementProposal WritingSales PresentationsAccount ManagementNegotiationLinkedin OutreachWarm Outreach & Appointment SettingSalesforceApollo.ioPipedriveZoho CRMZoomInfoHunter.io

Quick Stats

Age40 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

St. Paul Seminary Foundation

2008 - 2012