Shirley

Lead Generation

Shirley

ID Verified
800/mo
Mariveles, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

# Work Preferences I value a professional, respectful, and collaborative working environment where clear communication, organization, and teamwork are encouraged. I prefer working with clients who provide clear instructions, defined expectations, and constructive feedback to help ensure quality results. I am comfortable working independently, following established processes, managing tasks, and adapting to new tools and responsibilities. I am also open to learning new skills and exploring bett...

Top Skills

Adobe Photoshop · 5 yearsCanva · 5 yearsCapCut · 3 yearsEmail Copywriting · 3 yearsEmail Support · 3 years

Skills & Expertise

Content & Writing

Technical WritingAdvanced
Email CopywritingAdvanced

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Technical SupportAdvanced
ZendeskAdvanced
Social Media SupportBeginner
Lead ManagementBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Design & Creative

Adobe PhotoshopExpert
CanvaExpert
CapCutAdvanced

E-commerce & Marketplace

TikTok ShopIntermediate

Marketing & Growth

MailchimpBeginner

Sales & Business Development

Lead GenerationBeginner
Proposal WritingBeginner
Zoho CRMBeginner
Apollo.ioBeginner
Hunter.ioBeginner

Software Development

HTML5/CSS3Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner
TrelloBeginner
JiraBeginner

Work Experience

Intern

Tha VA Bar

Sep 2026 - Present

Key Achievements:

Through The VA Bar, I gained knowledge and developed practical skills in Administrative Support, Social Media Management (SMM), Lead Generation, and Email Marketing. These courses helped me understand how to manage administrative tasks, organize business operations, create and plan social media content, research potential clients, build lead lists, and support email marketing campaigns. They also strengthened my organizational, communication, research, and digital skills, preparing me to provide reliable and efficient support to businesses and clients.

Email SupportAdobe PhotoshopCanvaLead ManagementSocial Media SupportCapCutGoogle Sheets (Advanced)Lead GenerationApollo.ioCalendar ManagementMailchimpZoho CRMTrelloCalendlyEmail Management

Software Engineer

Accenture Phils

Jul 2023 - Dec 2023

Key Achievements:

Assisted with software development, testing, debugging, and troubleshooting while collaborating with team members to complete assigned projects.

HTML5/CSS3

Technical Support

Visaya Knowledge Process Outsourcing

Jul 2019 - Dec 2022

Key Achievements:

Provided technical support and customer service through email, chat, and back-office operations. Handled troubleshooting, customer inquiries, repair requests, and issue documentation while ensuring timely assistance, clear communication, and customer satisfaction.

Email SupportZendeskLive Chat SupportTechnical SupportGoogle Sheets (Advanced)

Quick Stats

Age28 years
English LevelConversational
ID VerificationVerified
Portfolio
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