E-commerce,Administrative,Logistics, Data entry,Cold CallingE-commerce,Administrative,Logistics, Data entry,Cold Calling
Sheila
ID Verified$650
per month
($4/hour)
Profile Description
Dedicated and detail-oriented Virtual Assistant with over 1 year of experience in customer service, e-commerce operations, freight and logistics support, cold calling, and administrative tasks. Skilled in managing customer inquiries through email, chat, and phone, processing orders, coordinating shipments, handling data entry, and providing reliable day-to-day operational support. Proficient in using tools such as Shopify, Google Workspace, Canva, and ChatGPT. A proactive, adaptable, and organiz...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Virtual Assistance & Admin
Work Experience
Customer Support
Elli Grace Jewelry
Jun 2025 - Jul 2026
Job Responsibilities:
• manage calls, providing professional and timely assistance with inquiries, concerns, and order-related issues. • Processed 80+ customer orders through Shopify, coordinating order details, tracking shipments, and providing accurate status updates. • Resolved customer complaints through Re with professionalism and empathy, addressing concerns efficiently while maintaining a positive customer exper...
Dispatcher
Aadam Meels Transport
Jan 2026 - Jul 2026
Appointment Setting - Cold Calling
Growth Engine Digital
Jan 2026 - Apr 2026
Job Responsibilities:
• Conducted 150+ outbound calls daily to prospective leads and decision-makers. • Qualified 20+ potential prospects daily by identifying needs, handling initial objections, and assessing interest. • Documented prospect information and supported lead-generation and sales activities.
Dispatcher
Titan Transporttaion
Jun 2025 - Dec 2025
Quick Stats
Certifications
Education
Bachelor's Degree
Liceo de Masbate Colleges Inc.
2021 - 2025