Sheila

Customer Service Representative

Sheila

ID Verified
800/mo
Siquijor, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Customer support professional with over 16 years of experience in customer service, booking management, complaint resolution, and team coordination. Skilled in communication, problem-solving, SEO content writing, and administrative support. Organized, adaptable, and committed to providing excellent customer experiences.

Top Skills

Email Support · 9 yearsZendesk · 9 yearsPhone Support · 5 yearsTechnical Support · 2 yearsData Mining · 1 year

Skills & Expertise

Customer Success

Email SupportExpert
ZendeskExpert
Phone SupportExpert
Technical SupportIntermediate
Live Chat SupportBeginner

Data & Analytics

Data MiningIntermediate

E-commerce & Marketplace

ShopifyBeginner

Quick Stats

Age40 years
English LevelConversational
ID VerificationVerified