Customer service representativeCustomer service representative
Sheila
100/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$100
per month
($1/hour)
Member since October 2026
Profile Description
A customer service professional skilled in calls, chats, emails, problem-solving, and customer satisfaction.
Top Skills
Customer.io · <1 yearEmail Support · <1 yearFreshdesk · <1 yearLead Management · <1 yearLive Chat Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Technical SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
LiveChatBeginner
Customer.ioBeginner
Work Experience
Customer service representative
Teleperformance
Jan 2025 - May 2026
Live Chat SupportEmail SupportVideo SupportTicket ManagementPhone SupportSocial Media SupportTechnical SupportZendeskLiveChatCustomer.ioFreshdesk
Quick Stats
Age30 years
English LevelConversational
ID VerificationNot verified
Education
Bachelor's Degree
International Relations
2014 - 2019