Customer Support & Operations Specialist | Virtual AssistantCustomer Support & Operations Specialist | Virtual Assistant

Sheenna

4,000/mo

Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$4,000

per month

($23/hour)

Member since October 2026

Profile Description

Customer service and administrative support professional with 10+ years of experience in reservations, client resolutions, customer communication, outbound calls, scheduling, and issue resolution. Skilled in handling customer concerns, maintaining accurate records, coordinating tasks, and supporting daily operations. Adaptable, detail-oriented, and committed to delivering reliable, professional service in a remote work environment.

Top Skills

Excel (Advanced) · 10 yearsGoogle Sheets (Advanced) · 10 yearsPhone Support · 10 yearsTechnical Support · 10 yearsTicket Management · 5 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportExpert

Technical SupportExpert

Ticket ManagementExpert

Email SupportAdvanced

Live Chat SupportIntermediate

Data & Analytics

Excel (Advanced)Expert

Google Sheets (Advanced)Expert

Design & Creative

CanvaIntermediate

Virtual Assistance & Admin

Calendar ManagementBeginner

Email ManagementBeginner

Travel PlanningBeginner

Document ManagementBeginner

Data EntryBeginner

Meeting CoordinationBeginner

Executive Assistant ServicesBeginner

Personal Assistant ServicesBeginner

Research & Information GatheringBeginner

CalendlyBeginner

Quick Stats

Age35 years

English LevelConversational

ID VerificationNot verified