Customer Service RepresentativeCustomer Service Representative
Sebastian
800/mo
Cagayan de oro, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since October 2026
Profile Description
Customer service professional with over five years of experience managing high volume accounts and finding quick solutions for customers. This journey includes hands on experience as a quality assurance analyst and supervisor, which brings a deep understanding of call standards and customer satisfaction. Known for staying calm in fast paced environments and keeping communication clear, helpful, and friendly.
Top Skills
Phone Support · 5 yearsTicket Management · 5 yearsEmail Support · 3 yearsTechnical Support · 3 yearsLead Management · 1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Email ManagementBeginner
Calendar ManagementBeginner
Executive Assistant ServicesBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Monday.comBeginner
Customer Success
Phone SupportExpert
Ticket ManagementExpert
Email SupportAdvanced
Technical SupportAdvanced
Live Chat SupportIntermediate
Lead ManagementIntermediate
Quick Stats
Age30 years
English LevelFluent
ID VerificationNot verified
Education
High-school
Regional Science High School
2009 - 2013