Sean

Technical Support Officer

Sean

ID Verified
800/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Technical Support Officer with 3+ years of expertise in diagnostics, software configuration, and real-time system troubleshooting. Highly skilled at resolving complex technical issues and configuring device workflows to ensure operational efficiency. Strong communicator with a background in high-volume customer accounts, dedicated to maintaining data accuracy and system integrity.

Top Skills

Accounts Payable/Receivable · 4 yearsB2C Sales · 4 yearsCanva · 4 yearsExcel (Advanced) · 4 yearsGoogle Sheets (Advanced) · 4 years

Skills & Expertise

AI & Automation

GitHub CopilotBeginner

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Technical SupportAdvanced
Video SupportAdvanced
Ticket ManagementIntermediate

Data & Analytics

Google Sheets (Advanced)Advanced
Excel (Advanced)Advanced

Design & Creative

CanvaAdvanced
CapCutBeginner

E-commerce & Marketplace

Order ProcessingAdvanced
Order FulfillmentAdvanced

Finance & Accounting

Accounts Payable/ReceivableAdvanced

Sales & Business Development

B2C SalesAdvanced
SalesforceAdvanced

Work Experience

TSO

Full Potential Solution

Aug 2025 - Sep 2026

Technical SupportVideo SupportOrder FulfillmentOrder ProcessingExcel (Advanced)Google Sheets (Advanced)Ticket ManagementPhone SupportLive Chat Support

Customer Service

Ibex

Mar 2024 - Jul 2025

Phone SupportOrder ProcessingOrder FulfillmentSalesforceB2C SalesAccounts Payable/Receivable

Technical Support Representative

VXI

Oct 2021 - 2023

Technical SupportLive Chat SupportPhone SupportVideo SupportOrder FulfillmentSalesforceB2C SalesOrder ProcessingTicket ManagementGoogle Sheets (Advanced)

Quick Stats

Age24 years
English LevelFluent
ID VerificationVerified