Virtual Assistant, Administrative & Operations SupportVirtual Assistant, Administrative & Operations Support

Key Achievements:

• Managed social media accounts and online presence for an air conditioning maintenance, supply, and installation business. • Responded to customer inquiries and coordinated service schedules and requests. • Coordinated day-to-day operational communication between customers and the business. • Provided ongoing administrative and operations support alongside concurrent professional responsibilities.

Key Achievements:

• Managed basic bookkeeping, payroll tracking, supplier coordination, and procurement activities. • Coordinated supplier and contractor payment follow-ups and tracked bills for timely processing. • Organized company documents, contracts, and files for efficient access and recordkeeping. • Managed email correspondence and general administrative tasks across departments. • Provided direct administrative support to business owners, executives, and board members. • Assisted with human resource functions and coordinated with the company CPA.

Key Achievements:

• Managed payroll records and supported timely payroll processing. • Monitored Agoda, Expedia, and Occupancy Plus to maintain accurate room availability, rates, and inventory. • Tracked financial information across booking systems. • Provided direct administrative and operational support to the business owner. • Adapted to changing priorities and supported day-to-day resort operations. • Communicated with internal teams and external contacts to coordinate operational needs.

Key Achievements:

• Managed data entry, filing, scheduling, and administrative records. • Coordinated meetings, conferences, direct mail, and special projects. • Responded to client inquiries and provided customer support. • Prepared client quotations and administrative documents. • Coordinated manpower and dispatched technicians and surveyors to job sites. • Communicated with managers and stakeholders regarding daily operational requirements.

Key Achievements:

• Entered and maintained data in departmental databases. • Maintained accuracy and consistency of records while following applicable procedures. • Handled confidential records with appropriate care.