Customer services and administrative assistantCustomer services and administrative assistant
sam
1,000/mo
Johannesburg , South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since November 2026
Profile Description
I'm a versatile professional with a career spanning administrative support, customer service, and operations, built across corporate, retail, and entrepreneurial settings. On the administrative side, I've provided executive and office support to directors and cross-functional departments—finance, payroll, procurement, HR, and quality control—managing calendars, correspondence, filing systems, data capture, and inventory control, along with virtual assistant work in remote-friendly environments. ...
Top Skills
Email Support · 3 yearsLive Chat Support · 3 yearsPhone Support · 3 yearsTicket Management · 3 yearsCalendar Management · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Ticket ManagementAdvanced
Social Media SupportBeginner
Technical SupportBeginner
ZendeskBeginner
IntercomBeginner
FreshdeskBeginner
LiveChatBeginner
E-commerce & Marketplace
Order FulfillmentBeginner
Specialized Skills
Contract ReviewBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Research & Information GatheringBeginner
Marketing & Growth
Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
LinkedIn AdsBeginner
Work Experience
Shipping and delivery support
Amazon
Feb 2023 - Jul 2024
Job Responsibilities:
Assisting customers with delays in delivery and drivers in emergencies.
Live Chat SupportEmail SupportPhone SupportSocial Media SupportTicket Management
Quick Stats
Age37 years
English LevelFluent
ID VerificationNot verified
Education
Associate's Degree
Ebsi
2017 - 2019