Digital customer service agent

Ruth

ID Verified
704/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Am a certified Digital Customer Success Agent from Generation Kenya Readily available for onboarding

Top Skills

Email Support · <1 yearLive Chat Support · <1 yearLiveChat · <1 yearPhone Support · <1 yearSocial Media Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
LiveChatBeginner

Work Experience

Data Annotation Agent

ISON Xperience BPO Kenya

Jun 2026 - Present

Key Achievements:

Meeting my KPIS without a failure, working under minimum supervision, best employee of the month

Phone SupportTicket ManagementLive Chat SupportEmail SupportZendeskSocial Media SupportLiveChat

Quick Stats

Age28 years
English LevelFluent
ID VerificationVerified

Certifications

Digital Customer service Agent

Education

High-school

Chief mbogori girls

2013 - 2016