Rusell

Disputes Specialist l Fraud Detection Officer l CSR

Rusell

1,000/mo
San Juan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With over 20 years of professional experience across customer service, technical support, financial services, risk and compliance, fraud, claims, disputes, and quality assurance, I bring a diverse background and a strong ability to adapt to different roles and environments. Throughout my career, I have handled customer concerns, complex cases, investigations, transactions, audits, and sensitive information while maintaining accuracy, confidentiality, and adherence to established procedures. The...

Top Skills

Phone Support · 10 yearsEmail Support · 4 yearsTechnical Support · 1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportAdvanced
Technical SupportIntermediate

Quick Stats

Age45 years
English LevelConversational
ID VerificationNot verified

Certifications

Accountancy

Education

Bachelor's Degree

Polytechnic University of the Philippines

1998 - 2002