Social Media Marketing Specialist - Customer Service Represe

Rudy

ID Verified
1,400/mo
Tanjay City, NIR 6204, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Versatile Specialist with deep expertise in Customer Service, Social Media Marketing, and Administrative Operations. Experienced in resolving complex customer inquiries, managing digital content workflows, and providing high-level remote support for international teams. Skilled in CRM tools, ticketing platforms, and collaborative productivity suites to drive efficiency and client satisfaction.

Top Skills

A/B Testing · 4 yearsAdobe Photoshop · 4 yearsBrand Identity Design · 4 yearsCalendar Management · 4 yearsCanva · 4 years

Skills & Expertise

Content & Writing

CopywritingAdvanced
Email CopywritingAdvanced
Editorial Calendar ManagementAdvanced
ScriptwritingAdvanced

Customer Success

Social Media SupportAdvanced
Phone SupportAdvanced
Email SupportAdvanced
Ticket ManagementAdvanced
Technical SupportAdvanced
Live Chat SupportIntermediate
Lead ManagementBeginner

Data & Analytics

Google Analytics 4Advanced
A/B TestingAdvanced
Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate
Data VisualizationIntermediate

Design & Creative

Adobe PhotoshopAdvanced
CanvaAdvanced
Brand Identity DesignAdvanced
Social Media GraphicsAdvanced
Presentation DesignIntermediate
Brand Asset ManagementIntermediate
CapCutIntermediate
DaVinci ResolveIntermediate
Video EditingIntermediate
After EffectsBeginner
Motion GraphicsBeginner
Color GradingBeginner

E-commerce & Marketplace

eBayIntermediate
Facebook MarketplaceIntermediate
Product Listing OptimizationIntermediate
Inventory ManagementIntermediate
DropshippingIntermediate
Order ProcessingIntermediate
Marketplace SEOIntermediate
Order FulfillmentIntermediate
TikTok ShopBeginner

Finance & Accounting

Financial AnalysisIntermediate
QuickBooksIntermediate
Accounts Payable/ReceivableIntermediate
BookkeepingIntermediate
Financial ReportingIntermediate

Marketing & Growth

Meta Ads (Facebook/Instagram)Advanced
Facebook Business ManagerAdvanced
Content StrategyAdvanced
Community ManagementAdvanced
Instagram GrowthAdvanced
Social Media AnalyticsAdvanced
Email MarketingIntermediate
ChatGPT for MarketingIntermediate
HubSpotIntermediate
Content MarketingIntermediate
User-Generated ContentIntermediate
MailchimpIntermediate

Real Estate Operations

AirbnbIntermediate
MLS ManagementIntermediate
Real Estate ListingIntermediate
Follow Up BossIntermediate

Sales & Business Development

Lead GenerationAdvanced
CopperBeginner
SalesforceBeginner
Zoho CRMBeginner

Specialized Skills

Performance ManagementAdvanced
Coaching & MentoringIntermediate
OnboardingIntermediate

Virtual Assistance & Admin

Calendar ManagementAdvanced
Travel PlanningAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Research & Information GatheringAdvanced
Data EntryAdvanced
Executive Assistant ServicesIntermediate
CalendlyIntermediate
Meeting CoordinationIntermediate
Monday.comIntermediate
TrelloIntermediate
AsanaIntermediate
ClickUpIntermediate

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified
Portfolio
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