Rozanne

Virtual Assistant / Administrative Assistant

Rozanne

1,200/mo
Gauteng, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have over 9 years of hands-on experience in administration, customer service and business operations through managing my own business. My responsibilities include handling customer enquiries, invoicing, scheduling, order processing, supplier communication and keeping daily operations running smoothly. I’m experienced with Microsoft Office, Google Workspace, Sage Accounting, Canva, WordPress and CRM systems. I’m highly organised, dependable, detail-oriented and comfortable managing multiple ta...

Top Skills

Calendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
NotionBeginner

E-commerce & Marketplace

WooCommerceBeginner

Work Experience

Owner & Operations Manager

Slender Living SA

Jan 2017 - Present

Job Responsibilities:

Manage daily business operations, including administration, customer enquiries, email communication, invoicing, order processing and supplier coordination. Oversee the processing and dispatch of more than 2,100 parcels per month, ensuring orders are handled accurately and on time. Maintain business records, manage payments and invoicing using Sage Accounting, and coordinate deliveries with couri...

Calendar ManagementTravel PlanningData EntryEmail ManagementDocument ManagementMeeting Coordination

Estimator Assistant

B&W Instrumentation & Electrical

Jan 2014 - Jan 2016

Job Responsibilities:

Provided administrative support to the estimating department, helping prepare and organise documentation for project quotations and tenders. Maintained accurate records, organised project files and ensured relevant information was available when needed. Assisted with document preparation, data entry and general office administration. Worked closely with team members to meet deadlines, manage do...

Calendar ManagementTravel PlanningData EntryPersonal Assistant ServicesDocument ManagementEmail Management

Sales Assistant / Sales Administrator

Tirepoint

Mar 2012 - Nov 2014

Job Responsibilities:

Provided daily sales and administrative support, including preparing customer quotations, processing invoices and maintaining accurate records. Assisted customers with enquiries, product information and pricing, ensuring professional and friendly service. Handled general office administration, organised paperwork and assisted with day-to-day sales operations. Worked closely with the sales team...

Calendar ManagementData EntryPersonal Assistant ServicesMeeting CoordinationDocument ManagementEmail Management

Administrative Assistant

De Aar Electric

Jan 2011 - Nov 2012

Job Responsibilities:

Handled daily office administration, including preparing quotations, processing invoices and maintaining accurate business records. Managed job cards, updated customer information and ensured all documentation was completed and properly organised. Assisted with customer enquiries, followed up on outstanding paperwork and supported the smooth running of daily office operations. Worked independen...

Calendar ManagementData EntryPersonal Assistant ServicesDocument ManagementEmail Management

HR Assistant

B&W Instrumentation & Electrical

Jan 2008 - Dec 2011

Job Responsibilities:

Provided daily administrative support to the HR department, assisting with recruitment processes, employee documentation and general office administration. Maintained and organised employee records, personnel files and important HR documents, ensuring information was accurate and up to date. Assisted with recruitment administration, including preparing documentation and coordinating arrangements...

Data EntryPersonal Assistant ServicesMeeting CoordinationDocument ManagementEmail ManagementCalendar Management

Quick Stats

Age37 years
English LevelFluent
ID VerificationNot verified

Certifications

HubSpot