Ronalyn

Freelancer

Ronalyn

800/mo
Iloilo city, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Customer Service Professional with over 5 years of experience in e-commerce, travel and hospitality, technical support, and sales. Skilled in phone, email, and chat support, problem-solving, conflict resolution, order management, reservation assistance, and customer relationship management. Proficient in Microsoft Office, CRM systems, and various online platforms. Adaptable, detail-oriented, and committed to delivering excellent customer experiences. A reliable team player with stron...

Top Skills

Email Support · <1 yearLead Management · <1 yearLive Chat Support · <1 yearPhone Support · <1 yearTechnical Support · <1 year

Skills & Expertise

Customer Success

Technical SupportBeginner
Lead ManagementBeginner
Email SupportBeginner
Live Chat SupportBeginner
Ticket ManagementBeginner
Phone SupportBeginner

Quick Stats

Age33 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
Tagalog/FilipinoFluent
ID VerificationNot verified

Education

Associate's Degree

Mabalacat city college

2017 - 2019