Virtual Assistant and Operations CoordinatorVirtual Assistant and Operations Coordinator
Rissie
ID Verified$800
per month
($5/hour)
Profile Description
Dedicated Operations Coordinator and Virtual Assistant with over 4 years of experience delivering exceptional administrative support, client communication, and workflow management. Proven track record of operational excellence, highlighted by recent Q2 2026 Top Performer recognition with deep expertise in leveraging tools like Google Workspace, Slack, and CRM platforms to streamline remote business operations.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Specialized Skills
Sales & Business Development
Real Estate Operations
Data & Analytics
AI & Automation
Content & Writing
Work Experience
Market Operation Coordinator
Infinit-O
May 2025 - Present
Key Achievements:
Awarded Q2 and Q3 2026 Top Performer.
Customer Service Associate
Conduent
Aug 2022 - Jan 2025
Key Achievements:
Promoted to Subject Matter Expert (SME) (2023) and selected as Team Lead Apprentice. Handled an average of 60+ customer inquiries per shift, consistently surpassing performance benchmarks by 10%. Earned recognition as a Top Net Promoter Score (NPS) Performer for 4 consecutive months. Stepped up as a Provider Experience Advocate (PEA) Apprentice and Team Lead Apprentice, providing peer coaching and administrative backing. Achieved Top NPS Performer recognition (Oct 2022 – Feb 2023).
Quick Stats
Certifications
Education
High-school
San Juan de Dios Educational Foundation Inc
2020 - 2022