Richard

Virtual Assistant

Richard

ID Verified
1,500/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated Healthcare Operations Professional with hands on expertise managing podiatry and specialized wound care billing. Proven ability to resolve complex claim denials through detailed root cause analysis, targeted appeals, and diligent payer follow-up. Experienced in streamlining front-end operations, from eligibility verification and PAR/CMN compliance to prior authorization clearance.

Top Skills

Adobe Photoshop · <1 yearAsana · <1 yearB2B Sales · <1 yearB2C Sales · <1 yearCalendar Management · <1 year

Skills & Expertise

Sales & Business Development

Warm Outreach & Appointment SettingBeginner
SalesforceBeginner
B2B SalesBeginner
Cold Email OutreachBeginner
B2C SalesBeginner
Cold CallingBeginner
NegotiationBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Email ManagementBeginner
Document ManagementBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
AsanaBeginner
ClickUpBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Social Media SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
LiveChatBeginner
CrispBeginner
Customer.ioBeginner
FreshdeskBeginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner

Work Experience

Healthcare Associate L2

Strategic Office Support Inc

Aug 2025 -

Excel (Advanced)Email SupportPhone SupportLiveChatTechnical SupportTicket ManagementGoogle Sheets (Advanced)Live Chat SupportCustomer.ioSocial Media SupportCalendar ManagementData EntryPersonal Assistant ServicesDocument Management

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified
Portfolio
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