Virtual Assistant – Customer ServiceVirtual Assistant – Customer Service
Rhoda
ID Verified$500
per month
($3/hour)
Profile Description
I have over 12 years of experience in client experience and administrative operations, focusing on enhancing customer satisfaction and streamlining processes. My expertise lies in creating efficient workflows within diverse environments, ensuring smooth interactions between clients and organizations. I have successfully supported various sectors, from training to hospitality, improving client relationships and administrative functions. My background in customer service equips me with the skills ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Data & Analytics
Work Experience
Virtual Assistance | Business Operations, Administrative Support
Upwork
Mar 2026 - Aug 2026
Key Achievements:
• Conducted market research to identify business development opportunities in the racquet sports and hospitality industries. • Performed site visits to evaluate potential business locations and partnership opportunities. • Collected, documented, and organized site information, including photographs and project updates. • Developed professional presentations, reports, and business proposals for internal and external stakeholders.
Quick Stats
Education
Associate's Degree
Nairobi Aviation
2010 - 2012