Technical Support Agent, Customer Service Representative.Technical Support Agent, Customer Service Representative.
Reynant
ID Verified$800
per month
($5/hour)
Profile Description
Experienced customer service representative with a strong background in call handling and issue resolution. Known for delivering excellent service, managing high call volumes, and maintaining professionalism in challenging situations. Committed to enhancing customer experience and supporting team goals.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Specialized Skills
Virtual Assistance & Admin
Customer Success
Design & Creative
Human Resources
Real Estate Operations
Sales & Business Development
Work Experience
Account Associate
VXI Global Inc
Oct 2023 - Nov 2024
Key Achievements:
Efficiently resolved customer issues and de-escalated complex calls while managing a high daily volume through CRM and web-based tools to deliver fast, knowledgeable, and high-satisfaction service.
Retention and Customer Support
Transcom
Jan 2023 - Oct 2023
Key Achievements:
Handled high-volume inbound customer support calls at Transcom, delivering prompt, knowledgeable, and professional resolutions while consistently meeting key performance benchmarks.