email specialistemail specialist
Ronaldo
ID Verified1,056/mo
Bauang, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$1,056
per month
($6/hour)
Member since October 2026
Profile Description
Results-driven Operations and HR Professional with over 20 years of expertise across BPO, ESL, and customer service sectors. A proven leader in talent management and remote team coordination, specialized in transforming high-volume customer inquiries into positive resolutions. Exceptional written communicator dedicated to crafting empathetic, clear, and solution-oriented email responses that resolve complex customer pain points swiftly while maintaining strict service-level agreements.
Top Skills
Candidate Sourcing · 10 yearsCoaching & Mentoring · 10 yearsCompensation & Benefits · 10 yearsData Entry · 10 yearsDocument Management · 10 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Lead ManagementBeginner
LiveChatBeginner
Data & Analytics
TableauBeginner
Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
MetabaseBeginner
Design & Creative
Adobe XDBeginner
CanvaBeginner
Presentation DesignBeginner
CapCutBeginner
E-commerce & Marketplace
ShopifyBeginner
Shopify PlusBeginner
GorgiasBeginner
Finance & Accounting
Payroll ProcessingExpert
BookkeepingBeginner
Human Resources
RecruitmentExpert
Candidate SourcingExpert
PayrollExpert
HR ManagementExpert
Marketing & Growth
Google AdsBeginner
Facebook Business ManagerBeginner
HubSpotBeginner
Real Estate Operations
AirbnbBeginner
Sales & Business Development
Lead GenerationBeginner
Cold Email OutreachBeginner
Specialized Skills
Terms & ConditionsExpert
OnboardingExpert
Compensation & BenefitsExpert
Employee RelationsExpert
HRIS ManagementExpert
Performance ManagementExpert
Language TeachingExpert
Coaching & MentoringExpert
Mental Health SupportExpert
Online Course CreationExpert
Contract ReviewBeginner
Virtual Assistance & Admin
Data EntryExpert
Document ManagementExpert
Personal Assistant ServicesExpert
Email ManagementBeginner
Monday.comBeginner
Work Experience
Email specialist
Wanderer Bracelets
Oct 2023 - Present
Luxury Reservation
IHG
Jan 2022 - Present
Quick Stats
Age51 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationVerified
Portfolio
🔒
Visible to employers on Pro and Enterprise plans. Upgrade your plan to view portfolios.