Customer Service ProfessionalCustomer Service Professional
Rendith
900/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$900
per month
($5/hour)
Member since November 2026
Profile Description
I have over 19 years of BPO experience, primarily in customer service field. I’m confident that my experience would allow me to quickly learn and adapt to the requirements of the role. I have proven ability to handle high-volume interactions, resolve complex customer concerns, and provide real-time coaching to team members. • Customer Support (Phone, Email, Chat) • Escalation Handling & Resolution • Technical Troubleshooting • Team Coaching & Support • Order Management & Fulfillment • CRM Tools...
Top Skills
Phone Support · 10 yearsTicket Management · 10 yearsEmail Support · 9 yearsLive Chat Support · 9 yearsLiveChat · 9 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Ticket ManagementExpert
Live Chat SupportExpert
ZendeskExpert
Email SupportExpert
LiveChatExpert
Technical SupportAdvanced
E-commerce & Marketplace
ShopifyExpert
Order FulfillmentExpert
Order ProcessingExpert
GorgiasAdvanced
TikTok ShopIntermediate
Work Experience
Subject Matter Expert
Peak Support
May 2017 - May 2026
Quick Stats
Age40 years
English LevelConversational
ID VerificationNot verified
Education
Bachelor's Degree
Polytechnic University of the Philippines
2003 - 2007