Office Admin

Refilwe

ID Verified
1,000/mo
Pretoria , South Africa
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

A dedicated and versatile administrative professional with experience in administration, data capturing, record management, organisational coordination, communication, and operational support. Experienced in working in fast-paced environments where attention to detail, confidentiality, problem-solving, and the ability to manage multiple responsibilities are essential. Currently involved in the administration and operations of a non-profit organisation, supporting fundraising activities, stakeho...

Top Skills

Help Scout · 3 yearsLiveChat · 3 yearsPhone Support · 3 yearsSocial Media Support · 3 yearsVideo Support · 3 years

Skills & Expertise

AI & Automation

Data LabelingBeginner
Model EvaluationBeginner

Customer Success

Phone SupportAdvanced
Video SupportAdvanced
Social Media SupportAdvanced
LiveChatAdvanced
Help ScoutAdvanced
ZendeskAdvanced
Technical SupportIntermediate
FreshdeskIntermediate
Live Chat SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Data VisualizationBeginner
Statistical AnalysisBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner

Work Experience

Office Admin

Soshanguve Animal Shelter And Educenter

Feb 2022 - Mar 2024

Quick Stats

Age25 years
English LevelFluent
ID VerificationVerified