Virtual assistant, appointment setter, admin clerk

Refilwe

ID Verified
900/mo
Johannesburg , South Africa
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I am a results-driven Administrative & Operations Professional with 9+ years experience in office management, logistics scheduling, and digital support. My key skills are office operations, freight scheduling & route coordination, procurement & vendor liaison, bookkeeping & database administration, and client communication. I am proficient in Microsoft Office, Google Workspace, CRM tools, and digital marketing, with proven experience in staff supervision, compliance reporting, and streamlining w...

Top Skills

Negotiation · 7 yearsProposal Writing · 7 yearsEditorial Calendar Management · 6 yearsAsana · 5 yearsCalendar Management · 5 years

Skills & Expertise

Content & Writing

Editorial Calendar ManagementExpert
Email CopywritingExpert
SEO Content WritingAdvanced
CopywritingAdvanced
ContentfulAdvanced

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Social Media SupportExpert
Technical SupportExpert
IntercomAdvanced
FreshdeskAdvanced

Sales & Business Development

Proposal WritingExpert
NegotiationExpert
SalesforceExpert
Cold Email OutreachAdvanced
PipedriveAdvanced

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Travel PlanningExpert
Document ManagementExpert
Data EntryExpert
Meeting CoordinationExpert
Executive Assistant ServicesExpert
Personal Assistant ServicesExpert
CalendlyExpert
AsanaExpert
Monday.comExpert
NotionExpert
ClickUpExpert

Work Experience

Logistics Scheduler

MT Logistics

Jan 2024 - Nov 2025

Key Achievements:

Coordinated and scheduled daily freight movements, ensuring on-time delivery across regional routes Liaised with drivers, warehouse teams, and clients to confirm load readiness and resolve scheduling conflicts Maintained accurate transport records, load sheets, and compliance documentation in line with regulatory requirements Monitored fleet availability and allocated vehicles to optimise route efficiency and reduce operational costs Generated daily and weekly logistics reports for management, tracking KPIs and delivery performance Communicated proactively with customers regarding shipment status, delays, and estimated delivery times Assisted with procurement of logistics supplies and maintained supplier relationship documentation

Cold Email OutreachNegotiationSalesforceProposal WritingFreshdeskDocument ManagementMeeting CoordinationClickUpCalendlyMonday.comEmail ManagementCalendar Management

Quick Stats

Age23 years
English LevelFluent
ID VerificationVerified