Customer Service RepresentativeCustomer Service Representative
Ranjielyn
$600
per month
($3/hour)
Profile Description
Organized and detail-oriented professional with experience in administrative support and customer service. Skilled in data entry, document management, handling customer inquiries, maintaining records, and performing general office tasks. Possesses strong communication, problem-solving, and time-management skills, with the ability to multitask, adapt to a fast-paced environment, and provide excellent customer service while ensuring efficient office operations.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Human Resources
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Marketing & Growth
Work Experience
Admin Assistant
Halcon Air Masters
Nov 2023 - Aug 2026
Key Achievements:
Managed and organized office documents, files, and records. Performed data entry and maintained accurate databases and reports Answered phone calls, responded to emails, and handled inquiries. Assisted in preparing reports, letters, memos, and other office documents. Scheduled meetings, appointments, and office activities. Coordinated with employees, clients, and other departments regarding administrative matters. Monitored office supplies and assisted with inventory management. Provided clerical and administrative support to ensure smooth daily operations. Maintained confidentiality of sensitive company information. Assisted in processing documents and completing other tasks assigned by management.
Customer Service Representative
Teleperformance Philippines
Aug 2023 - Nov 2023
Key Achievements:
Handled customer inquiries and concerns through phone calls, emails, and chat. Resolved customer complaints professionally to ensure customer satisfaction. Provided accurate information regarding products, services, and company policies. Updated customer accounts and maintained accurate records in the company system. Followed company policies and quality standards while meeting performance targets.
Office Staff / Intern
Department of Labor and Employment
Feb 2023 - Jun 2023
Key Achievements:
Managed and organized official documents, records, and office files. Performed data entry, prepared reports, and processed government forms and correspondence. Assisted in receiving and responding to public inquiries and requests. Provided clerical and administrative support to ensure efficient daily office operations. Maintained accurate records and handled confidential information in accordance with office policies and procedures.
Cashier
7-11 Convenient Store
Mar 2015 - Mar 2016
Key Achievements:
Processed customer transactions accurately using the point-of-sale (POS) system. Received cash payments, processed digital payments, and provided correct change Assisted customers with product inquiries and provided friendly customer service. Restocked shelves, checked product expiration dates, and maintained product displays. Maintained cleanliness and orderliness of the store and ensured accurate cash handling