CRM Data Entry | Sales Operations SpecialistCRM Data Entry | Sales Operations Specialist
Rachel
ID Verified$1,000
per month
($6/hour)
Profile Description
Experienced Operations & Customer Support Specialist with a strong background in data management, order processing, and CRM tools (Salesforce, Zendesk). Meticulous with details and accurate in managing spreadsheets to ensure smooth, zero-error daily operations.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Jr. Sales Operations Specialist
LegalMatch PH
Apr 2024 - Sep 2026
Job Responsibilities:
Maintaining the data quality of customer databases by performing research and data validation. Analyzing existing data to check for inconsistencies, errors, and merging duplicate data as well as cleaning them up. Entering customer and lead contact information, including names, emails, phone numbers, and addresses. Creating new opportunities and contacts, updating existing records with new informat...
Customer Happiness Specialist Chat/Inbound Support
Lalamove
Feb 2019 - Jan 2024
Job Responsibilities:
Coordinate with different parties of the entire order fulfillment process - pick-up, drivers and drop-off to ensure a high level of fulfillment. Perform other administrative duties for the team, or any other duties assigned by CH Director
Service Administrator
FORD Inc.
Feb 2017 - Dec 2018
Job Responsibilities:
Managed end-to-end vehicle service appointments and client scheduling while maintaining organized database records and filing systems. Conducted outbound calls to first-time and returning clients for appointment confirmations and follow-ups. Successfully handled customer inquiries and resolved escalated or irate client concerns with professionalism, ensuring high customer satisfaction and efficien...
Car Loan Processor
Metrobank
Apr 2016 - Dec 2016
Job Responsibilities:
Processed and verified car loan applications by conducting thorough background and document validation to ensure data accuracy and compliance. Accurately encoded high-volume applicant information and credit details into the internal banking database, supporting efficient credit department workflows and administrative operations.
Quick Stats
Certifications
Education
Bachelor's Degree
University of Manila
2012 - 2016