Guest Services Specialist | Property ManagerGuest Services Specialist | Property Manager
Queenie
$800
per month
($5/hour)
Profile Description
With over 7 years of experience in the telecommunications and customer service industry, along with hands-on experience in hospitality and guest services, I've developed the skills to handle both guest-facing responsibilities and daily property operations.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Real Estate Operations
Customer Success
Work Experience
Customer Specialist
TDCX
May 2023 - May 2026
Job Responsibilities:
-Responding to inquiries, confirming bookings, and handling guest messages and emails before, during and after their stay. -Creating and updating property listings with compelling descriptions, photos, and pricing strategies to attract bookings. -Managing payments, handling refunds and ensuring accurate financial records. -Utilizing social media to promote listings and increase occupancy.