Customer Service Assistant

Purity

500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Assisted customers professionally and resolved inquires promptly Processed cash, mobile money and card transactions accurately Maintained daily sales records and prepared reports Managed stock levels, organized inventory and restocked shelves Responded to customer concerns and ensured high customer satisfaction Coordinated with suppliers and team members to ensure product availability Managed multiple responsibilities while meeting daily deadlines

Top Skills

Email Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Phone SupportBeginner
Live Chat SupportBeginner

Work Experience

Shop Assistant/Representative

Enjoy

Apr 2026 - Present

Customer Service Representative

Enjoy Shop

Apr 2026 - Present

Phone SupportEmail SupportLive Chat Support

Quick Stats

Age25 years
English LevelConversational
Other Languages
SpanishBasic
ID VerificationNot verified

Certifications

International Certificate of Digital Literacy
Kenya Certificate of Secondary Education

Education

Certificate

Institute of Advanced Technology

2023 - 2024

High-school

Ichinga High School

2017 - 2020