Virtual Assistant / Receptionist / Customer Care Specialist

Peter

ID Verified
800/mo
Canlaon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have over 10 years of customer service experience, including my recent role at Serenity Aesthetics, where I handled patient inquiries, appointment scheduling, treatment information, payment concerns, and follow-ups. I also have experience handling billing concerns, verification calls, and providing excellent customer support for US-based accounts.

Top Skills

Calendar Management · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 yearLive Chat Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Technical SupportBeginner

E-commerce & Marketplace

Order ProcessingBeginner
Order FulfillmentBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner

Quick Stats

Age37 years
English LevelFluent
ID VerificationVerified