Virtual Assistant | Dental Administration, Patient Coordinat

Patrick

1,200/mo
Tarlac, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a detail-oriented Virtual Assistant with experience in dental administration, patient coordination, appointment setting, customer service, and administrative operations. My background includes managing patient records, handling insurance verification, coordinating appointments, and assisting with dental practice management system migrations, including Cloud9 to Archy. I have also taken on team leadership responsibilities, helping guide team members, monitor progress, and maintain accurate r...

Top Skills

Email Support · 2 yearsLive Chat Support · 2 yearsPhone Support · 2 yearsTechnical Support · 2 yearsAccounts Payable/Receivable · <1 year

Skills & Expertise

Finance & Accounting

QuickBooksBeginner
Accounts Payable/ReceivableBeginner
Financial ReportingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner

Sales & Business Development

Cold CallingBeginner
SalesforceBeginner

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Technical SupportIntermediate
Email SupportIntermediate
Lead ManagementBeginner
Ticket ManagementBeginner

Work Experience

Dental Virtual Assistant

Get V Wire

Feb 2026 - Jul 2026

Job Responsibilities:

- Managed patient records, demographics, medical histories, and dental documentation using Practice Management Systems (PMS). - Scheduled, confirmed, rescheduled, and coordinated patient appointments. - Performed dental insurance verification, including checking eligibility, coverage, benefits, and limitations. - Assisted with insurance claims processing, billing inquiries, payment posting, and pa...

Financial Technical Support

Foundever

Nov 2023 - Mar 2025

Job Responsibilities:

- Provided technical and customer support to users of financial technology platforms and services. - Assisted customers with account-related concerns, login issues, account access, and troubleshooting. - Guided users through platform features, transactions, and account management processes. - Investigated and resolved technical issues involving payment processing, transaction errors, and system fu...

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified

Certifications

QuickBooks Online Pro Advisor

Education

Associate's Degree

Saint Paul College Of Technology

2018 - 2020