Customer Success ManagerCustomer Success Manager

Client-facing professional with over four years of remote experience supporting customers and clients in the US, UK, Canada and Australia by phone, email, chat and video call. I’ve helped generate over $250,000 in revenue, took one agency’s show-up rate to 80%, and supported customers across five locations at a 3–5 minute handle time. I build rapport quickly, stay calm under pressure, and make sure every client feels taken care of.