Business Development Manager

Owen

2,900/mo
Nairobi , Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

A versatile and results-driven professional with experience as a Registered Nurse, Virtual Assistant, Business Development Manager (BDM), Sales Manager, and FX Specialist. Combines healthcare expertise with a strong background in business development, sales strategy, client relationship management, lead generation, partnership acquisition, foreign exchange operations, OTC transactions, liquidity sourcing, and cross-border payments. Skilled in administrative support, online research, CRM manageme...

Top Skills

Excel (Advanced) · 8 yearsTerms & Conditions · 7 yearsNegotiation · 6 yearsGoogle Sheets (Advanced) · 5 yearsPhone Support · 5 years

Skills & Expertise

AI & Automation

AI Agent DevelopmentAdvanced
Multi-modal AIAdvanced
API IntegrationIntermediate
Workflow AutomationIntermediate
OpenAI APIBeginner
Claude/Anthropic APIBeginner

Content & Writing

Creative WritingAdvanced
Technical WritingAdvanced
Blog WritingIntermediate
CopywritingIntermediate
Email CopywritingIntermediate
Editorial Calendar ManagementIntermediate

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Email SupportAdvanced
Video SupportAdvanced
Social Media SupportAdvanced
Ticket ManagementAdvanced
Technical SupportIntermediate
Lead ManagementIntermediate
ZendeskIntermediate

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

CanvaAdvanced
Presentation DesignAdvanced
CapCutAdvanced
Adobe IllustratorIntermediate
Adobe PhotoshopIntermediate
Brand Asset ManagementIntermediate

Finance & Accounting

Crypto AccountingAdvanced
Risk ManagementIntermediate
AML/KYCIntermediate

Human Resources

TimekeepingAdvanced
SOP WritingAdvanced
Policy WritingIntermediate

Marketing & Growth

LinkedIn OptimizationAdvanced
ChatGPT for MarketingIntermediate
LinkedIn AdsIntermediate
Content StrategyIntermediate

Real Estate Operations

AirbnbAdvanced

Sales & Business Development

NegotiationExpert
Proposal WritingAdvanced
Zoho CRMAdvanced
B2B SalesAdvanced
B2C SalesAdvanced
Cold CallingAdvanced
Lead GenerationAdvanced
Cold Email OutreachAdvanced
Sales PresentationsAdvanced
Sales Funnel ManagementIntermediate
SalesforceIntermediate

Specialized Skills

Terms & ConditionsExpert
Compensation & BenefitsAdvanced
Language TeachingAdvanced
Technical TrainingAdvanced
Telehealth SupportAdvanced
Health CoachingAdvanced
OnboardingIntermediate
Performance ManagementIntermediate
Employee RelationsIntermediate
Coaching & MentoringIntermediate
Medical BillingIntermediate
Medical TranscriptionIntermediate
Nutrition PlanningIntermediate

Virtual Assistance & Admin

Meeting CoordinationAdvanced
Research & Information GatheringAdvanced
Calendar ManagementAdvanced
Email ManagementAdvanced
Travel PlanningAdvanced
Document ManagementAdvanced
AirtableAdvanced
Data EntryIntermediate
Executive Assistant ServicesIntermediate
Personal Assistant ServicesIntermediate
CalendlyIntermediate
ClickUpIntermediate

Work Experience

Business Development Manager

Coinomad

Feb 2025 - Jun 2026

Key Achievements:

- Contributed to securing a 24 million commercial contract between Coinomad and a beverage company through strategic business development, relationship management, and commercial negotiations. - Supported client acquisition and partnership development, helping create new revenue opportunities and strengthen strategic business relationships.

API IntegrationWorkflow AutomationCreative WritingVideo SupportExcel (Advanced)SOP WritingB2B SalesCold CallingB2C SalesLead GenerationProposal WritingZoho CRMTerms & ConditionsSalesforceSales Presentations

Customer relation & FX specialist

DurraFX

May 2023 - Apr 2025

Key Achievements:

- Supported daily FX operations, OTC transactions, payment processing, settlement coordination, and client account inquiries. - Provided virtual administrative support, including email management, scheduling, data entry, record keeping, and document preparation. - Managed client communications, followed up on pending transactions, and coordinated with counterparties to ensure timely settlements. - Maintained CRM records, updated transaction trackers, prepared operational reports, and organized digital documentation. - Assisted with client onboarding, transaction confirmations, payment status updates, and issue resolution. - Coordinated with liquidity providers, payment service providers (PSPs), exchanges, and international counterparties across African and global payment corridors. - Supported reconciliation of transactions, balances, and settlement records while maintaining accuracy and confidentiality. - Facilitated OTC transactions involving multiple currencies, monitored exchange rates and spreads, and supported daily transaction volumes of up to KES 100 million equivalent. - Helped streamline administrative workflows, improve communication, and maintain efficient remote operations.

Email SupportEmail CopywritingLive Chat SupportPhone SupportSocial Media SupportTechnical SupportLead ManagementAdobe PhotoshopExcel (Advanced)ZendeskGoogle Sheets (Advanced)AML/KYCRisk ManagementCompensation & BenefitsLanguage TeachingCoaching & MentoringNutrition PlanningCalendar ManagementResearch & Information GatheringExecutive Assistant ServicesVideo SupportPresentation DesignCrypto AccountingAirbnbB2B SalesB2C SalesCold CallingCold Email OutreachSalesforceTerms & ConditionsZoho CRMOnboarding

Quick Stats

Age23 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified

Certifications

Registered nursing

Education

Associate's Degree

Moi Teaching and Referral hospital College of medicine

2021 - 2025